Depend on SMARTnet for Technical Support and Hardware Coverage
SMARTnet gives your IT staff direct, anytime access to Cisco engineers, the Technical Assistance Center (TAC), and an extensive range of online resources. You receive fast, expert technical support, flexible hardware coverage, and smart, personalized capabilities to help you resolve critical network issues.
Cisco SMARTnet Provides:
- Global 24 hour access to Cisco Technical Assistance Center (TAC)
- Access to online knowledge base, communities and tools
- Hardware replacement options, including 2-hour, 4-hour, and next business day
- Operating system software updates
- Smart, proactive diagnostics and real-time alerts on devices enabled with Smart Call Home